Chat Transcript
Please wait while we find an agent to assist you...
Hi! My name is Khadija G. How may I help you?
Customer:
When I try to order online it keeps saying "The United States Postal
Service indicates your address has an incorrect apartment, suite, or
unit number. Please enter it below to continue."
Customer: no matter what I eneter
Khadija G:
I apologize for the inconvenience! Thank you for choosing
Walgreens.com. I will be more than happy to assist you. May I please
have the pleasure of knowing who I am chatting with today?
Customer: Does it matter?
Khadija G: Yes please I apologize but we do need to get your first and last name please.
Customer: Clark Kent
Khadija G: Thank you Clark are you entering the last 4 digits of your zip code?
Customer: You mean the extended zip code?
Customer: My zipcode is 60615
Customer: Well normally I reside in Metropolis New York and Work for the Daily Planet but currently I am in Chicago
Khadija G: Ok and where do you want the goods to be shipped too please?
Customer: ********** Apt 3L
Customer: Chicago, IL 60615
Customer: but you can't tell anyone my address
Customer: There is this guy Lex Luther who has been looking for me
Khadija G: Thank you Clark I promise not to tell anyone. Do you have a Walgreens.com account already?
Customer: No
Khadija G: Ok I would recommend opening a Walgreens.com account first this will allow you to enter both of your addresses.
Khadija G: I can send you the steps to register.
Customer: That's ok
Customer: I will do it myself
Customer: Thanks for the help
Khadija G: Thank you for chatting and please accept our apology for the inconvenience you experienced.
Customer: and keeping my identity safe
Khadija G: I understand Clark.
Customer: *wink* of course you do. Goodbye.
Khadija G: Goodbye Clark
